Lost Password

When you attempt to login, you will see a “Forgot password?” link. When you click on this you will be asked to type in your usual email details and a number which you will see on the web page.
Our system will send a new password to you by email.

Update Your Personal Details

You can make any changes to your personal details by using the "My Account>Personal Details" links.

Or, send us an email to compliance@weissfinance.com stating your Weiss Finance account number and any details you want to be changed or updated.

Contact Us

We are always ready to help. You can get in touch with us 24/5 by phone or by email to support@weissfinance.com

Do I need to download and install any software to my computer before I can commence trading online?

No, there is no need at all for you to install any software on your computer or hand-held device. The Weiss Finance trading platform is completely web-based. All you need is an internet connection.

How can I view my trading history?

You can view your trading history very easily by using the "My Account" link.

What time-zone is the Weiss Finance online platform set to?

Wherever you are in the world, the time-scale you will see on the Weiss Finance trading platform is Greenwich Mean Time (GMT) + 0.

What is a digital option?

A digital option is an ‘all or nothing’ financial instrument. By "all" we mean it is a fixed payout including the amount invested which is known to the investor at the moment the contract is made. By "nothing" we mean no payout and investor forfeits the amount invested in the contract. These types of contracts are time limited. When investing in digital options, you are making a prediction about the price of an underlying asset (i.e., a stock, commodity, currency). Specifically, you are predicting whether the market price for the underlying asset will be lower or higher than its market price at the very moment when the contract is opened. You are not required to predict a number for the price, only whether it will be higher or lower. If you believe the price will be higher, you open a ‘’CALL’’ contract. If you believe the price will be lower, you open a "PUT" contract. If at the expiry of the time limit on the contract the situation for that asset’s price is as you predicted, then your contract is referred to as "in-the-money" and you receive the payout and the amount you invested. If at the expiry of the time limit on the contract the situation for that asset’s price is not as you predicted, then your contract is referred to as "out-of-the-money" and you lose the amount you invested.

What is traded with binary options?

The terms "trade" and "trading" are frequently used in connection with digital options, but in actual you do not buy or sell anything at all. Properly speaking, with digital options you are investing, not trading. People in this industry frequently use the term because the prices for assets (i.e., stocks, currencies, and commodities) are influenced by trade in general on the world’s markets. A complete list of the assets appearing on the Weiss Finance trading platform appears on this website.

What is the minimum or maximum investment per contract?

Minimum amounts are generally about $25 (GBP/EUR/AUD). Maximum amounts are $2500 (GBP/EUR/AUD). It is possible to increase this limit sometimes, however, and you will need to discuss the question with your personal Weiss Finance account manager who can advise you about this.

How can I open an account?

Opening an account with Weiss Finance is simple to do on our website. Here are the simple steps that you need to follow.

Click the "OPEN YOUR ACCOUNT" button on the Homepage of Weiss Finance.

Complete the online registration form.

Choose which currency you wish your account to be based in: USD, GBP, EUR, AUD. Enter the digital security code given on the page and click the ‘’Submit’’ button to send your registration.

Following this action, we will automatically send you an email welcoming you to Weiss Finance. This email contains a verification link, which you must click on in order to complete the registration process.

Do I need to deposit funds to open an account?

You are not required to deposit funds in order to register for a Weiss Finance account. However, if you do not deposit funds during the registration process we will contact you at a later time reminding you of the 0.00 balance. As a new client you will be introduced to the variety of Weiss Finance services has to offer. You can also discuss with your account manager your financial plans and desire to make money from online trading. You are welcome to deposit funds into your Weiss Finance account whenever you are ready.

Do I need to pay a tax?

Weiss Finance does not involve itself in your tax affairs. We advise you to consult with your legitimate tax and revenue authorities in your country of residence.

How secure is your trading platform?

Weiss Finance gives top priority to ensuring our online trading platform and additionally that your experience using it is protected around the clock with the most sophisticated integrated digital encryption that technology can provide.

What is the minimum deposit?

The minimum deposit is 250 USD/EUR/GBP/AUD

What is the maximum deposit?

The maximum amount you can deposit at any one time depends on which method of payment you use. As a general rule, the following apply:

1. Credit card – 20,000 USD/GBP/AUD/EUR

2. Wire – Unlimited

3. Skrill – 20,000 USD/GBP/AUD/EUR

Is there a minimum withdrawal amount?

Yes, the minimum amount for withdrawals is USD $50(AUD, EUR, GBP).

What is a Swift Code?

The term "SWIFT Code" refers to a code for identifying banks around the world which has been established by the Society for World Interbank Financial Telecommunications. Each bank and each bank branch have a separate SWIFT Code. You will need to tell us your bank’s SWIFT Code when you wish to withdraw money from your Weiss Finance account. It does not reveal any sensitive information about you, and we use it to send your money to your bank account.

Can I cancel a withdrawal request?

Weiss Finance is ready to execute your wishes at all times. If you have issued a withdrawal request, and then subsequently changed your mind and want to cancel it, you must notify us as soon as possible by phone or email.

Can I fund my trading account with a wire transfer?

Weiss Finance accepts funds sent directly from your bank account. We recommend checking with your bank prior to making a deposit to confirm if there are any additional expenses that apply to wire transfers. Please contact your Weiss Finance Account Manager, or our Client Support Team if you have questions about the wire transfer service.

For this transaction, you will pay a $20 commission. Once you have made a wire transfer to your trading account it can on occasion take up to 5 days to appear in your trading account. Once you have made a wire transfer please let us know by email to:support@weissfinance.com.

For any questions please CONTACT US.

Which payment methods can I use to deposit?

During the deposit process, there are a variety of methods which you can use in order to deposit money into your trading account.

However, if you wish to use a payment card, Weiss Finance accepts Visa, and MasterCard only, for the simple reason that these card brands use the safest and most advanced digital encryption technology for your protection. Therefore you can make your deposits confident that your card details are completely safe.

You can also make a Bank Wire transfer.

What is the process for making withdrawals?

Before we can process a request from you to withdraw money from your Weiss Finance account, the account must be fully verified. Your account will be fully verified when you have submitted all of the relevant KYC documentations. The KYC or 'Know Your Client’ documentation is requested when you open the account which includes a copy of a government issued photo ID, proof of your address, and proof that you are the owner of the credit or debit card that you used to fund the account.

If your account is fully KYC verified, and the information relating to your request to withdraw money from your Weiss Finance account is complete, we will happily process a withdrawal request within seven business days.

Please be advised that after we send your money to you, and before the money actually arrives into your personal bank account, there could be a delay of up to 48 hours for which Weiss Finance is not ultimately responsible. This delay is due to processing time through the world-wide banking system.

Withdrawal fees are based on the method by which your funds are returned. Debit and credit card withdrawals have a 3.5% withdrawal surcharge. Wire transfers incur a 15 USD fee.

All requests to withdraw money must be made using an official Weiss Finance "Withdrawal Request" form. You can download this form directly from our website.

Or, by sending an email to compliance@weissfinance.com. Please ensure to state your Weiss Finance account number and the amount that you want to withdraw. We will send you an official "Withdrawal Request" form, which you must complete and return.

Before we can process any withdrawal request, and in order to safeguard your funds, Weiss Finance requires certain compliance documentation to be in-place on your account records. Such as:
Proof of identity, such as a valid government issued driver’s license or passport.
Proof of address, including recent utility bills or bank statements with your name and address.
Color copies of any debit or credit cards used to fund your account.
Declaration of Deposit confirming all of the deposits made into your Weiss Finance account.
The documents should be sent to compliance@weissfinance.com

WARNING

Weiss Finance maintains a strict Anti-Money Laundering policy with strict procedural measures to prevent fraud. Therefore, with respect to credit and debit cards, if the amount you wish to withdraw exceeds the sum total of deposits you have already made using that card, then the excess will not be sent to that card. In this situation, we will ask you to send us details of a bank account to which we can legally send your money.

What is a CALL option?

When opening a binary option contract, a "Call" option is the contract you open if you believe the price of the underlying asset will be higher when the time comes for the contract to expire.

What is a PUT option?

When opening a binary option contract, a "Put" option is the contract you open if you believe the price of the underlying asset will be lower when the time comes for the contract to expire.

What is the average payout percentage?

Payouts on successful trading can average between 70% and 85%.

What are the rates that I can see in the trading boxes?

The asset prices which appear on the Weiss Finance trading platform are based on live feeds.

What is the expiration price?

The expiration rate is the price of the underlying asset at the actual moment when binary options can be taken out.

Why can I not place a trade?

If at any time when you want to open a trade, and the Weiss Finance trading platform does not permit you, this will most likely be due to the fact that you do not have enough funds in your Weiss Finance account. Therefore you will need to add money to the account.
If however, you believe there are enough funds in the account and suspect there is another reason why the platform doesn’t accept your action, please contact our client support team and we will immediately will help you to resolve the problem.